1.INFORMATION WE COLLECT

Information You Provide Directly

When you use our website or place an order, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via third-party payment providers)
• Order history and purchase details

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Device type and browser
• Website usage data
• Cookies and tracking data

2.HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfil orders
• Provide customer support
• Verify identity and prevent fraud
• Improve website performance and user experience
• Send order updates and service communications
• Send marketing communications (where permitted or consented)

3.PAYMENT SECURITY

We do not store full payment card details.

All payments are processed through secure third-party payment providers that comply with industry security standards.

4.SHARING YOUR INFORMATION

We may share your information with trusted third parties only when necessary, including:

• Payment processors
• Shipping and logistics providers
• Fraud prevention services
• Website and hosting providers

We do not sell or rent your personal information.

5.INTERNATIONAL DATA TRANSFERS

As a global business, your information may be processed in countries outside your country of residence.

We take reasonable steps to ensure your data is protected under applicable privacy laws.

6.DATA RETENTION

We keep personal information only as long as necessary for:

• Order fulfilment
• Legal and tax obligations
• Fraud prevention
• Business record keeping

7.YOUR RIGHTS

Depending on your location, you may have rights to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain processing activities
• Withdraw marketing consent at any time

To exercise your rights, contact us using the details below.

8.COOKIES

We use cookies to:

• Improve website performance
• Remember user preferences
• Analyse website traffic
• Support marketing and advertising

Users can control cookies through their browser settings.

9.DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration.

10.THIRD-PARTY LINKS

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

11.CHILDREN'S PRIVACY

Our website is not intended for individuals under 18 years old.

We do not knowingly collect data from minors.

12.POLICY UPDATES

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised "Last Updated" date.